Last updated: March 2026
This Payment & Billing Policy governs the processing of payments for all orders placed on Label Tek (labeltek.co.uk). By placing an order, you agree to the terms set out below.
1. Accepted Payment Methods
To offer you a secure and convenient shopping experience, we accept the following payment methods:
- Credit/Debit Card: Visa, Mastercard, Maestro
- Klarna
- Sage Pay
2. Payment Processing
- Payment is due at the time of placing your order.
- Orders are only processed and dispatched after successful payment has been received.
- If a payment fails or is cancelled, your order will not be confirmed. Please retry the order or choose an alternative payment method.
3. Prices & Currency
All prices on our website are displayed in GBP (£) and include applicable VAT at the current rate.
- The currency shown at checkout is the currency that will be charged.
- All prices include applicable taxes and charges.
- Prices may change at any time, but not after an order has been confirmed.
4. Secure Payment Processing
- Label Tek uses SSL encryption and trusted, certified payment providers to protect your payment data.
- Your card or payment details are not stored by us.
5. Refunds & Chargebacks
- Refunds are processed in accordance with our Returns Policy.
- Refunds are issued in GBP (£) to the original payment method used.
- If you experience a payment issue or dispute, please contact our customer service team first before initiating a chargeback with your bank or payment provider.
6. Invoices
If you require an invoice for your order, please contact us by email, and we will provide one promptly.
7. Fraud Prevention
To protect our customers, we reserve the right to review, cancel or temporarily hold orders where there is suspected fraud or unauthorised use of a payment method.
8. Customer Service & Contact
If you have any questions about payment, billing or invoices, we are always happy to help.
